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Frequently Asked Questions
Winning a Prize
How will you contact me if I’ve won a prize?
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When and how will I know if I have won a prize?
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How are winners drawn?
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Will someone definitely win the prize?
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What if you don’t sell enough tickets?
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What are the odds of winning a prize with Omaze?
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Do I have the same odds of winning whether I have a subscription, purchase a single or multiple paid entries or enter by post?
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Entry Code
What’s an Entry Code?
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Where can I find my Entry Code?
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Subscriptions
If I subscribe, am I entered for a chance to win the Early Bird prizes, or just the Grand Prize?
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Do I have the same odds of winning with subscription entries as I would if I didn’t use a subscription?
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How can I cancel my subscription?
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I didn’t mean to sign up for a subscription. Can I cancel my subscription and receive a refund on past subscription charges?
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If I cancel my subscription, do I keep the entries that I already paid for?
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How do I update the payment method for my subscription?
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When there are two house draws live at the same time, which one am I entered into?
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How do I view the entry code(s) associated with my subscription?
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If I subscribe, when will I be charged every month?
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Monthly Millionaire
What is the Omaze Monthly Millionaire?
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How much does the Omaze Monthly Millionaire cost?
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Is the Omaze Monthly Millionaire included in my subscription?
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Can I purchase the Omaze Monthly Millionaire entries without entering a house draw?
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How many entries do I get with my subscription?
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What happens if I already have a Weekly Draw bolt-on?
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Will I still support charity with the Omaze Monthly Millionaire?
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Can I remove the Omaze Monthly millionaire if I don't want it?
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Will my existing Prize Wins vouchers still work?
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Can I win both the Omaze Monthly Millionaire and the house draw in the same month?
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How is the Monthly Millionaire winner chosen?
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What is the prize amount for the Omaze Monthly Millionaire?
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How is the £1,000,000 Monthly Millionaire prize paid to the winner?
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If I cancel my subscription, will I still be in the Monthly Millionaire draw?
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Can I gift someone a Monthly Millionaire entry?
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Will the Monthly Millionaire replace any existing draws?
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Where can I find full Terms and Conditions?
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Omaze Dream List Draw
What is the Omaze Dream List Draw?
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How do I enter the Dream List Draw?
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How much does it cost to enter?
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When are the draws held?
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When do I need to opt in?
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What can I win?
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How will I know if I’ve won?
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How will winners be chosen?
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Can I see who’s won?
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Is this draw linked to a charity partnership or a house draw?
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What happens if I unsubscribe from emails?
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Can I have more than one entry?
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Can I enter without subscribing to emails?
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Where can I find the full Terms and Conditions?
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Account Creation
Why create an account?
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If I’ve entered the draw doesn’t this mean I have an account?
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If I didn’t sign up for an account at the check-out, can I sign up now?
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Do I have to have an Omaze account to win a prize?
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Payment
How can I use PayPal to pay for my entries?
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Need Help?
How do I get in touch with Omaze?
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How do you make a complaint?
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The Cotswolds House
Can I sell the house if I don’t want to move in?
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Can I choose for the house to be transferred to someone else?
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Are furnishings included?
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What are the running costs for this home?
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Do you cover Stamp Duty (UK house purchase tax) and Legal Fees?
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Entering The Draw - Cotswolds
Is there a limit to how many entries I can buy?
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I’m not a UK resident. Can I enter?
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Cats Protection
What is Cats Protection?
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How much goes to Cats Protection from the Cotswolds House Draw?
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House Rentals
What are “short term” and “long term” rentals?
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Can I use an Omaze Million Pound House for short term and/or long term rentals?
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Previous Draws
Who won the House in the Cornwall & how much did the Cornwall House Draw raise for Eden Project?
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Who won the House in the Lake District & how much did the Lake District House Draw raise for Centrepoint?
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Who won the House in the Cotswolds & how much did the Cotswolds House Draw raise for The Royal Marsden Cancer Charity?
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Who won the House in Cornwall & how much did the Cornwall House Draw raise for Great Ormond Street Hospital Charity?
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Who won the House in London & how much did the London House Draw raise for Alzheimer’s Society?
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Who won the House in the Lake District & how much did the Lake District House Draw raise for the RSPCA?
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Who won the House in Yorkshire & how much did the Yorkshire House Draw raise for Refuge?
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Who won the House in the Surrey & how did the draw help Breast Cancer Now?
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Who won the House in the New Forest & how did the draw help Teenage Cancer Trust?
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Who won the House in Cornwall & how much did the Cornwall House Draw raise for FareShare?
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Who won the House in Cheshire & how much did the Cheshire House Draw raise for Anthony Nolan?
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Who won the House in Sussex & how much did the Sussex House Draw raise for the MND Association?
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Who won the House in the Cotswolds & how much did the Cotswolds House Draw raise for Guide Dogs?
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Who won the House in London & how much did the London House Draw raise for The King’s Trust?
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Who won the House in Scotland & how much did the Scotland House Draw raise for Alzheimer’s Research UK?
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Who won the House in Norfolk & how much did the Norfolk House Draw raise for Comic Relief?
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Who won the 2024 house draw and how much did it raise for the British Heart Foundation?
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Who won the Lake District House & how much did the Lake District Draw raise for Age UK?
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Who won the Wirral House & how much did the Wirral and Great Escape House Draw together raise for Scouts?
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Who won the Wales Great Escape House & how much did the Wirral and Great Escape House Draw together raise for Scouts?
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Who won the House & how much was raised for Campaign Against Living Miserably in the Devon House Draw?
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Who won the House & how much was raised for Mencap in the Yorkshire House Draw?
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Who won the House & how much was raised for the RSPB in the Cornwall House Draw?
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Who won the House & how much was raised for Prostate Cancer UK in the Surrey House Draw?
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Who won the House & how much was raised for BBC Children in Need in the Dorset House Draw?
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Who won the House & how much was raised for Bowelbabe Fund for Cancer Research UK in the Cheshire House Draw?
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Who won the House & how much was raised for WWF in the Cornwall House Draw?
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Who won the House & how much was raised for Great Ormond Street Hospital Children's Charity in the Cotswolds House Draw?
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Who won the Villa & How much was raised for the Alzheimer’s Research UK in the Mallorca Superdraw?
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Who won the House & How much was raised for the RSPCA in the Somerset House Draw?
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Who won the House & How much was raised for NHS Charities Together in the London House Draw?
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Who won the House & How much was raised for Breast Cancer Now in the Scotland House Draw?
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Who won the House & How much was raised for Macmillan Cancer Support in the Devon House Draw?
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Voluntary Code of Good Practice for Prize Draw Operators
What is the Voluntary Code of Good Practice for Prize Draw Operators?
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What does the Voluntary Code require prize draw operators to do?
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What comes next for the Code and Omaze?
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Purchase Limit
Is there a limit on how much I can spend on Omaze each month?
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Can I remove or change my spend limit?
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